1. Free shipping is offered if the value of a domestic order is more than $30.
2. For domestic orders, shipping & handling charge is a flat rate of $3.5 if an order is less of $30.
3. For international order, the minimum shipping charge is $10, an additional item is $0.5 of extra shipping charge; the maximum shipping charge is $36 (for an order is over $200, we must use priority mailing with tracking service).
4. We are located in California. It normally takes 3 to 5 days for a domestic order, and 2 to 4 weeks for an internationally order.
5. An order may be delayed due to external reasons, such as post office's delay or busy holiday season, etc. If it does happen, your understanding and patience are appreciated. Meanwhile, we strike to deliver the best purchasing experience to you.
6. We welcome larger orders, for which we offer great discounts. Please check out coupon and discount section under Help for more information.
We also offer good discounts for large orders on our website:
Use the coupon code ADABELE5 for a 5% discount on all orders over $100.00
Use the coupon code ADABELE8 for a 8% discount on all orders over $200.00
Use the coupon code ADABELE12 for a 12% discount on all orders over $400.00
Use the coupon code ADABELE20 for a 20% discount on all orders over $1500.00
If you have any question, please email us at firstname.lastname@example.org or email@example.com, we will get back to you within 24 hours.